FAQ

1) How can Pawnbrokeronline.co.uk help me?
2) Why do you call yourself the Silent Bank?
3) Why would I choose Pawnbrokeronline.co.uk?
4) What items can I pawn?,  How much can I borrow?
5) How long is the loan for?, How much does it cost?
6) What do I do next?
7) Where is my nearest Post Office?
8) When will I know when you have received my items?
9) How soon do I get my money?
10) What if I have no bank account?
11) What if I change my mind?
12) How do I contact you?
13) What are your business hours?

1) How can Pawnbrokeronline.co.uk help me? Top^

It is a simple and quick way of raising money. At Your Silent Bank we respect your privacy and keep your business confidential. There are NO credit checks, status enquiries or credit scoring.  Approval is solely based on the value which we place on the item you wish to pawn.

2) Why do you call yourself the Silent Bank? Top^

Pawnbrokeronline.co.uk provides a variety of financial solutions online.  We respect your privacy and confidentiality and keep your personal business SILENT.   You will receive no sales calls, no “welcome packs” and no branded goods from us. You drive the process.

3) Why would I choose Pawnbrokeronline.co.uk? Top^

Pawnbrokeronline.co.uk is tailored to combine tradition with technology for today’s world. Our system makes your money available against your item anywhere in the UK. It offers a discrete, professional and friendly service which you can use from the privacy of your own home 24 hours a day, 7 days a week.

4) What items can I pawn?,  How much can I borrow? Top^

Pawnbrokeronline.co.uk is very flexible in its approach. We will consider anything of value from £50.00 upwards. We can lend you up to 55% of the current value of the item depending on what kind of item you are pawning. No matter what the value of your item, you will always receive courteous, respectful and individual attention throughout the process.

5) How long is the loan for?, How much does it cost? Top^

Each loan is for a period of 7 months.  The goods can be redeemed at any time during this period by repaying the capital borrowed plus the interest owing up to the point of redemption. You only pay the interest on the number of days the loan is outstanding.

The interest rate will vary depending on how much you borrow.  This will all be set out and explained in the formal loan offer you receive.

6) What do I do next? Top^

You simply complete the 60 second online application form.  Unlike others no one will telephone you (unless you specifically request that), there are no “welcome packs” or branded goods.  Our unique way of preserving your privacy is that you are given a personal reference number on your online application form which will allow you to send your goods to us, safely, securely and discretely from any Post Office.  On giving them your personal reference number your item will be sent to us by Royal Mail Special Delivery Pre-Paid and Insured. You will be given a receipt which will allow you to track your item until it is received by us giving you peace of mind.

7) Where is my nearest Post Office? Top^

For locating your nearest Post Office.

Please visit the Post Office Branch Locator website – www.postoffice.co.uk.

8) When will I know when you have received my items? Top^

We will sign for your item when it is received by us and confirm to you by email that we have received it.

9) How soon do I get my money? Top^

Once your items have been valued and you accept our offer, you will receive a loan agreement and pawn receipt. You will have to complete our online identification requirements and “sign” the loan agreement electronically.

Once you complete our online processes, we will immediately deposit the funds into your bank account.  This can be within 2 hours depending on which bank you use. Otherwise the funds will show as “cleared funds” in the normal clearing process.

10) What if I have no bank account? Top^

We can send you a Postal Order for the full amount. The Postal Order will be made payable to you and posted to you by Royal Mail Recorded Delivery which will need to be signed for upon delivery.  You can pay the Postal Order into your account or present the Postal Order to any UK Post Office with ID within 6 months and it will be paid out in cash.

11) What if I change my mind? Top^

No problem. Once we have made you an offer, you can accept it or reject it. If you reject our offer we will return the items to you via the Post Office- free of charge, insured and using the Royal Mail Special Delivery service.

12) How do I contact you? Top^

Simply visit the contacts page and fill in the details including e-mail and contact numbers and we will respond.

13) What are your business hours? Top^

Our business working hours are 8am – 6pm, 7 days a week.